Privacy Policy

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Business name
• Services or business challenges selected
• Written descriptions of your business needs
• Preferred contact method and contact time
• Communications you send to us
• Marketing communication preferences

Please do not submit sensitive personal information, such as Social Security numbers, financial account information, medical information, or passwords through the Free Systems Checkup form.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser, device, and operating-system information
• Approximate location
• Pages visited and actions taken
• Date and time of visits
• Referring website, social-media platform, or campaign
• Cookie and similar technology identifiers

2. How We Collect Information

We collect information:

• When you submit the Free Systems Checkup or another website form
• When you contact us by email, telephone, or text message
• When you subscribe to promotional communications
• Automatically through Google Analytics, cookies, hosting logs, and similar technologies
• Through service providers that support our website and communications

3. How We Use Information

We may use information to:

• Review and respond to Free Systems Checkup requests
• Contact you using your selected contact method
• Provide information about our services
• Prepare consultations, recommendations, or proposals
• Operate, maintain, secure, and improve our website
• Understand website traffic and marketing performance
• Send promotional emails or text messages when you have consented
• Prevent fraud, misuse, or security incidents
• Maintain business records and comply with legal obligations
• Establish, exercise, or defend legal claims

4. Cookies and Analytics

We use Google Analytics to understand how visitors find and interact with our website. Google Analytics may collect device information, approximate location, referral source, page activity, and other usage information through cookies or similar technologies.

You may limit cookies through your browser settings or any cookie controls offered on our website. Blocking certain cookies may affect website functionality. Where legally required, we will request permission before using optional analytics or advertising technologies.

We do not currently use advertising pixels for targeted advertising. If we add such technologies, we will update this policy and provide appropriate choices.

5. Service Providers

We may disclose information to service providers that process it on our behalf, including:

• Google Analytics: Website measurement and analytics
• Supabase: Form submission and database services
• Resend: Email delivery and related communications
• Vercel: Website hosting, delivery, and security

These providers may process technical or personal information as necessary to perform services for us. Their handling of information is also governed by their respective privacy terms.

We may also disclose information when required by law, to protect legal rights or safety, during a business transaction, or with your direction or consent.

6. Sale and Sharing of Personal Information

We do not sell personal information.

We do not disclose personal information to third parties for their independent marketing purposes. We may provide information to service providers solely to operate our website, store submissions, communicate with you, and deliver requested services. SMS consent and telephone numbers are not shared with third parties or affiliates for their own marketing purposes.

7. Promotional Emails and Text Messages

If you separately consent, we may send occasional promotional emails or text messages concerning our services.

You may:

• Unsubscribe from promotional emails using the link in the email
• Reply STOP to opt out of promotional text messages
• Contact us at office@realsystemsolutions.com

Message and data rates may apply. Consent to promotional communications is not required to request or receive a Free Systems Checkup. We may still send non-promotional messages needed to respond to your request or provide services.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and communication records, resolve disputes, enforce agreements, and satisfy legal obligations. Retention periods may vary depending on the information and why it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, transmission, or storage system can be guaranteed completely secure. Please do not send sensitive information through ordinary website forms, email, or text messages.

10. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction or deletion
• Withdraw marketing consent
• Object to or restrict certain processing
• Request a portable copy of certain information
• Appeal a decision concerning a privacy request

To submit a request, email office@realsystemsolutions.com. We may need to verify your identity before fulfilling a request. Certain information may be retained where permitted or required by law.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

11. Children’s Privacy

Our website and services are intended for business owners and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, contact us so we can review and delete it when appropriate.

12. Social Media and External Links

Our website may link to social-media platforms and third-party websites. When you follow a link, that third party may collect information under its own privacy policy. We do not control and are not responsible for third-party privacy practices.

Google Analytics may record that a visitor arrived from or clicked a link to a social-media platform. We do not provide Free Systems Checkup responses to social-media platforms unless you direct us to do so or we disclose otherwise.

13. Visitors Outside the United States

Real System Solutions operates in the United States. If you access the website from another country, your information may be transferred to and processed in the United States or other locations where our providers operate. Where applicable, you may contact us to exercise rights provided under your local privacy law.

14. Changes to This Policy

We may update this Privacy Policy when our services, technology, or legal obligations change. The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through the website or another appropriate method.

15. Contact Us

For questions or privacy requests, contact: